Terms of Service

Welcome to Tranquil Leaf. These Terms of Service govern your access to and use of our website, services, and tea ceremony offerings. By accessing or using our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our website or services.

Acceptance of Terms

By accessing our website, registering for services, or participating in tea ceremony sessions, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

These terms apply to all visitors, users, and participants of our services, including those who browse our website, submit inquiries, or engage with our tea ceremony offerings.

Service Usage and Acceptable Use Policy

1. Permitted Uses

You may use our website and services for lawful purposes related to learning about and participating in tea ceremony practice. Permitted uses include:

  • Browsing information about tea ceremony and our offerings
  • Submitting inquiries through our contact form
  • Registering for and attending tea ceremony sessions
  • Engaging with educational content and resources we provide

2. Prohibited Uses

You agree not to use our services for any unlawful or prohibited purpose. Prohibited activities include but are not limited to:

  • Violating any applicable local, state, national, or international law
  • Transmitting any harmful, threatening, abusive, harassing, or defamatory content
  • Attempting to gain unauthorized access to our systems or networks
  • Using automated systems to access our website without permission
  • Impersonating another person or misrepresenting your affiliation
  • Interfering with or disrupting our services or servers

3. Service Access Requirements

To access certain features of our services, you may need to provide accurate and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

4. Fair Usage Guidelines

We ask that you use our services respectfully and considerately. This includes being punctual for scheduled sessions, treating instructors and fellow participants with courtesy, and respecting the contemplative nature of tea ceremony practice.

Account and Registration

1. Account Creation

When registering for our services, you agree to:

  • Provide accurate, current, and complete information
  • Update your information to keep it accurate and current
  • Be at least 18 years of age or have parental consent
  • Not create an account using false or misleading information

2. Account Security

You are responsible for maintaining the security of any account information and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account or any security breach.

3. Account Suspension and Termination

We reserve the right to suspend or terminate your access to our services at any time if:

  • You violate these Terms of Service
  • Your conduct disrupts our services or other participants
  • We suspect fraudulent, abusive, or illegal activity
  • Required by law or regulatory authority

4. Account Closure

You may close your account at any time by contacting us. Upon account closure, your access to services will be terminated, though certain information may be retained as required by law or for legitimate business purposes.

Service Availability and Modifications

1. Service Uptime and Maintenance

While we strive to provide continuous access to our website and services, we do not guarantee uninterrupted availability. Our website may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide notice of planned maintenance when possible.

2. Feature Availability

Features and services may vary based on location, scheduling availability, and other factors. Not all services may be available at all times or in all geographic areas. We reserve the right to limit the availability of our services to any person, geographic area, or jurisdiction.

3. Service Modifications and Updates

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. This includes adding or removing features, changing pricing structures, or altering service offerings. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.

4. Scheduling and Cancellations

Tea ceremony sessions are subject to availability and proper scheduling. We reserve the right to cancel or reschedule sessions due to unforeseen circumstances, including instructor availability, venue issues, or insufficient enrollment. In such cases, we will make reasonable efforts to notify you and offer alternative arrangements.

Intellectual Property Rights

1. Content Ownership

All content on our website, including text, graphics, images, logos, and educational materials, is the property of Tranquil Leaf or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

2. Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for personal, non-commercial purposes. This license does not include the right to download, copy, or redistribute our content except as specifically permitted.

3. Trademarks

Tranquil Leaf and related marks, logos, and service names are trademarks or registered trademarks. You may not use these marks without our prior written consent. Other trademarks appearing on our website are the property of their respective owners.

4. User Submissions

Any content, feedback, suggestions, or materials you submit to us through contact forms or other means may be used by us without restriction or compensation to you. By submitting content, you grant us a worldwide, royalty-free, perpetual license to use, modify, and incorporate such content into our services.

Payment Terms and Fees

Certain services require payment of fees. When you register for paid services, you agree to pay all applicable fees as described at the time of purchase. Fees are non-refundable except as required by law or as specifically stated in our cancellation policy.

We reserve the right to change our fees at any time. Price changes will not affect services already purchased but will apply to future purchases. All fees are listed in US dollars unless otherwise specified.

You are responsible for paying all taxes associated with your use of our services, including any applicable sales, use, or value-added taxes.

Disclaimers and Limitations

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

Tea ceremony practice is a contemplative discipline, and individual results and experiences will vary. We make no guarantees regarding specific outcomes, personal transformations, or benefits you may or may not receive from participating in our services.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not responsible for any indirect, incidental, consequential, or punitive damages arising from your use of our services.

Indemnification

You agree to indemnify, defend, and hold harmless Tranquil Leaf, its instructors, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, your violation of these Terms of Service, or your violation of any rights of another party.

Governing Law and Dispute Resolution

Governing Law

These Terms of Service are governed by and construed in accordance with the laws applicable in our jurisdiction, without regard to conflict of law principles.

Dispute Resolution

In the event of any dispute arising from these Terms of Service or your use of our services, we encourage you to contact us first to seek an informal resolution. If we cannot resolve the dispute informally, any legal action must be brought in the appropriate courts having jurisdiction over our business location.

General Provisions

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Tranquil Leaf regarding your use of our services.

Waiver

Our failure to enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision. No waiver will be effective unless made in writing and signed by an authorized representative.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. When we make significant changes, we will update the "Last Updated" date at the bottom of this page and may provide additional notice through our website or via email.

Your continued use of our services after changes are posted constitutes your acceptance of the modified terms. We encourage you to review these Terms of Service periodically to stay informed of any updates.

Questions About These Terms

If you have any questions about these Terms of Service or need clarification on any provisions, please contact us. We're here to help address your concerns.

Contact Us

These Terms of Service were last updated on January 3, 2026.