Privacy Policy
At Tranquil Leaf, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data you share with us when you visit our website or engage with our services.
We believe in transparency and want you to feel confident about how your information is handled. This policy provides comprehensive details about our data practices.
Information We Collect
Information You Provide Directly
When you interact with our website or services, you may choose to provide certain personal information, including:
- • Name and contact details when you submit our contact form or register for services
- • Email address for communication and updates
- • Information about your interest in tea ceremony practice
- • Any additional details you choose to share in messages or inquiries
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information through cookies and similar technologies:
- • Browser type and version, operating system, and device information
- • IP address and general geographic location
- • Pages visited, time spent on pages, and navigation patterns
- • Referring website or source that brought you to our site
- • Click and interaction data on website elements
Legal Basis for Processing
We process your personal data based on your consent (when you submit forms or accept cookies), our legitimate interests in providing and improving our services, and when necessary to fulfill our contractual obligations to you. You have the right to withdraw consent at any time.
How We Use Your Information
We use the information we collect for the following purposes:
- • Responding to Inquiries: To answer your questions, provide information about our services, and communicate with you about tea ceremony practice.
- • Service Delivery: To schedule sessions, coordinate gatherings, and provide the tea ceremony experiences you've requested.
- • Website Improvement: To analyze how visitors use our website, identify areas for enhancement, and optimize your browsing experience.
- • Marketing Communications: With your consent, to send updates about new offerings, seasonal gatherings, and tea ceremony insights. You may opt out at any time.
- • Security and Fraud Prevention: To protect our website, detect suspicious activity, and maintain the security of our systems.
- • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Information Sharing and Third Parties
When We Share Information
We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:
- • With service providers who help us operate our website and deliver services (such as email platforms or analytics tools), under strict confidentiality agreements
- • When required by law or to respond to legal processes
- • To protect our rights, property, or safety, or that of our users
- • With your explicit consent for specific purposes
Third-Party Services
Our website may use third-party services for analytics, advertising, and functionality. These services may collect information about your browsing activity across different websites. We encourage you to review the privacy policies of these third-party services to understand their data practices.
How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- • Secure data transmission using encryption technologies
- • Regular security assessments and updates to our systems
- • Limited access to personal information on a need-to-know basis
- • Monitoring for suspicious activity and potential security threats
- • Secure storage practices for both digital and physical records
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but maintain industry-standard practices to safeguard your data.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When your information is no longer needed, we securely delete or anonymize it. Retention periods vary depending on the type of information and the purpose for which it was collected. Contact form submissions are typically retained for up to three years, while analytics data may be stored in aggregated, anonymized form indefinitely.
Your Privacy Rights
Right to Access
You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data in a commonly used format.
Right to Rectification
If you believe any information we hold about you is incorrect or incomplete, you have the right to request that we correct or update it.
Right to Erasure
You may request that we delete your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible.
Right to Object
You have the right to object to our processing of your personal information for direct marketing purposes or when processing is based on legitimate interests. You can opt out of marketing communications at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided on our contact page. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
- • Use privacy-focused browser extensions to limit tracking
We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly and confirm when your information has been removed from our systems.
Contact Us About Your DataChildren's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible. If you believe we may have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make significant changes, we will update the "Last Updated" date at the bottom of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Questions or Concerns
If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise your privacy rights, please don't hesitate to contact us. We're committed to addressing your concerns and ensuring your privacy is protected.
Contact UsThis Privacy Policy was last updated on January 3, 2026.